OSSEC provides a wide variety of community support options available for our users. Please note that the “community” support is provided by volunteers, and even though they will do their best to answer and help you, this may not be always possible. The rules are: be polite and provide enough information so everyone can understand your issue.
Available options:
>Commercial support - If paid/enterprise-class support is needed.
>Users mailing list - Installation, configuration and usage issues.
>Development mailing list - Everything regarding development/code.
>Bugzilla - Report bugs on OSSEC .
Commercial Support
Everyone knows that support and technical expertise are critical in ensuring the success of any product deployment. With an open source project this is not different. If you need enterprise-class commercial support for OSSEC, Third Brigade, Inc., the company behind this great open source project, offers this option to our users. For more information, visit the OSSEC commercial support page.
OSSEC Users Mailing list
Questions about installation, usage and configuration should be sent to this list. It has a low volume of messages (around 120/150 per month) and is the best way to have your questions answered.
To subscribe to the ossec-list, send an e-mail to ossec-list-subscribe@googlegroups.com with the subject of “Subscribe ossec-list“.
Messages should be sent to: ossec-list@ossec.net
List archives are available here or at http://marc.info/?l=ossec-list.
To unsubscribe, send an e-mail to ossec-list-unsubscribe@googlegroups.com.
OSSEC Development Mailing list
Development questions, patches and anything related to coding should be sent to the ossec-dev list. It has a very low volume of messages (around 20/30 per month) and is highly technical.
To subscribe to ossec-dev, send an e-mail to ossec-dev-subscribe@googlegroups.com with the subject of “Subscribe ossec-dev“.
Messages should be sent to: ossec-dev@ossec.net
List archives are available here or at http://marc.info/?l=ossec-dev.
If you want to follow our CVS commits, subscribe to our ossec-cvs list (read-only) or monitor its archives. To subscribe to ossec-cvs, send an e-mail to ossec-cvs-subscribe@googlegroups.com with the subject of “Subscribe ossec-cvs“. You can not send messages to this list. Replies should go to the ossec-dev instead. List archives are available here.
To unsubscribe from any of the lists, send an e-mail to ossec-<list_name>-unsubscribe@googlegroups.com with the subject “Unsubscribe list-name“. For example, to unsubscribe from the ossec-dev, you should send to ossec-dev-unsubscribe@googlegroups.com.